Ciprian Rusen is a technology aficionado who creates tutorials on his blog for Windows users and helps them get the best possible computing experience. He is the coauthor of Windows 8 Step by Step and Network Your Computers and Devices Step by Step, which covered Windows 7.
Joli Ballew is a Microsoft MVP (Windows Expert-Consumer), MCSE, MCTS (Project 2007 and Windows 7 Configuring), and MCDST. She is a professional writer, technology trainer, and network consultant. She has written or co-authored nearly 40 books, including Windows 8 Step by Step.