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A Survival Guide for Working with Humans Gini Graham Scott

A Survival Guide for Working with Humans von Gini Graham Scott

A Survival Guide for Working with Humans Gini Graham Scott


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Zusammenfassung

Includes interactive quizzes, true-to-life problem and conflict scenarios, and helpful profiles of common personality types. This title covers everything from knowing when to speak up (and how), to gracefully navigating through uncomfortable but necessary confrontations.

A Survival Guide for Working with Humans Zusammenfassung

A Survival Guide for Working with Humans: Dealing with Whiners, Back-stabbers, Know-it-alls and Other Difficult People Gini Graham Scott

"The relationships you have with your coworkers can determine not just how pleasant your 9-to-5 life is, but also your ability to get your job done, and even your long-term career success. Packed with real-life strategies for engaging even the most difficult people, "A Survival Guide for Working with Humans" includes interactive quizzes, true-to-life problem and conflict scenarios, and helpful profiles of common personality types. Covering everything from knowing when to speak up (and how), to gracefully navigating through uncomfortable but necessary confrontations, this book is an essential guide no human should be without. "This book goes way beyond counting to ten before you say something you regret! Dr. Scott offers a treasure trove of no-nonsense ways to deal with difficult people and situations in the workplace". (Susan Urquhart-Brown, Career and Business Coach, Principal, Career Steps Consulting in Oakland, CA). "Gini has done it again ...she's identified many of the all-too-common workplace situations (and people) that make us crazy, and come up with thoughtful, practical solutions based on long experience. Her book provides new insights for all of us who occasionally have days when we'd rather stay in bed than face our coworkers' behaviors". (Shari Dunn, Managing Principal, CompAnalysis)".

Über Gini Graham Scott

Gini Graham Scott, Ph.D. is the founder and director of Changemakers and Creative Communications & Research. She is the author of thirty-five books, including Work with Me!: Resolving Everyday Conflict in Your Organization. She wrote the Work It Right! column, upon which this book is based, for the Oakland Tribune. She lives in Oakland, California.

Inhaltsverzeichnis

"I. Introduction I. An Aggressive Species 1. When Sweet Revenge Isn't So Sweet 2. Watch Out for the Eggshells 3. Don't Fight -- Find Out! 4. When to Turn Down the Volume -- or Find Someone Else to Do it 5. When a Problem Spirals out of Control 6. Be Prepared for the Worst-Case Scenario 7. When Doing Nothing is the Best Solution 8. Keep it Clear, Clear, Clear II. Political Animals 9. Choosing Your Battles 10. Watch Out for Confidences 11. When You're Not in the Family 12. Dealing with Unearned Praise 13. The Blame Game III. When Ethics Rears its Ugly Head 14. Don't Let them Ethics You 15. When Someone Wants to Change the Rules 16. When there's a Betrayer in the Group 17. Finders Keepers -- or Not? 18. Fraud Happens IV. People Who Ask Too Much 19. The Great Communicator -- Not! 20. Learning to Let 'em Go 21. The Give and Take Paradox 22. When Nothing Seems to Work, It's Time to Go Legal 23. Passing the Responsibility Buck 24. Get out When You Can 25. Dealing with the Boss from Hell V. Capturing and Keeping the Job 26. Beating the Recommendation Game 27. Knowing when to Back Off -- Don't Push a Negotiation to Far. 28. What to Do when Everything Seems to Be Going Wrong 29. When to Keep Your Cards to Yourself 30. Watch out for Warning Signs 31. Don't Resign Yourself -- Redesign Yourself 32. Be a Problem Solver -- Theirs Not Yours VI. Putting it Together 33. Mastering Your Survival Skills 34. What's Your Survival Quotient -- A Self-Assessment Quiz"

Zusätzliche Informationen

GOR002628314
9780814472057
0814472052
A Survival Guide for Working with Humans: Dealing with Whiners, Back-stabbers, Know-it-alls and Other Difficult People Gini Graham Scott
Gebraucht - Sehr Gut
Broschiert
Amacom
2004-01-16
176
N/A
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