1. The Quality System Document. About This Book. What's in This Book. Understanding the ISO 9000 Document Structure. Types of Documents. The Quality Manual Answers WHY. Quality Procedures Answer WHO, WHAT, WHEN, WHERE. Work Documents Answer HOW. Quality Records Provide EVIDENCE.
2. Understanding the Worksheet. Understanding the Worksheet. Who Should Complete the Worksheet? What's in a Worksheet?
3. Understanding the Template. Understanding the Quality Manual Template. Creating Consistency Through Formatting. Understanding What's Needed for Document Issue and Control. Understanding the Cover Page. Using Headers and Footers. Generating the Table of Contents. Creating the Organization Chart.
4. Quality Manual Worksheet. Scope. Field of Application. Management Responsibility. Quality System. Contract Review. Design Control. Document and Data Control. Purchasing. control of Customer Supplied Product. Control of Customer Supplied Product. Product Identification and Traceability. Process Control. Inspection and Test. Control of Inspection, Measuring, and Test. Inspection and Test Status. Control of Nonconforming Product. Corrective and Preventative Action. Handling, Storage, Packaging, Preservation, and Delivery. Control of Quality Records. Internal Quality Audits. Training. Servicing. Statistical Techniques.
5. What's on the Template? 6. Installing the Software. If Using Word for Windows. If Using WordPerfect. Installing the Disk. Understanding the File Structure. If Using Word for the Macintosh. Installing the Disk.
Index. 