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The Business of Managing Emotions Manjiri Gokhale Joshi

The Business of Managing Emotions von Manjiri Gokhale Joshi

The Business of Managing Emotions Manjiri Gokhale Joshi

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Zusammenfassung

A practical guide to managing emotions at the workplace.


The Business of Managing Emotions Zusammenfassung

The Business of Managing Emotions: A Three-Dimensional Approach Manjiri Gokhale Joshi

We work to create value in terms of sustenance or satisfaction. During this journey of creating value, we feel. Regardless of whether we are allowed to demonstrate it in public or whether we admit it to ourselves or not, whatever occurs at the workplace generates emotional moods.

The expression of these emotions at work greatly depends on the social and cultural norms of various countries, regions, industries and the personal preference of people themselves. But the truth is, these emotions exist!

The Navrasas comprise four negative emotional moods (rasas) that could hold back work performance, four positive ones that could spur productivity and a ninth one, which is the aim of this journey-the ability to sift the personal from the professional. The Business of Managing Emotions: A Three-Dimensional Approach offers practical solutions to leverage emotions at work through a three-dimensional emotional management (3-DEM) framework-an amalgamation of the performing arts, the medical science and the evolving social science of management.

The Business of Managing Emotions Bewertungen

'The book uses true workplace stories to help professionals overcome four debilitating emotions-fear, sorrow, anger and disgust-and leverage the more positive emotions of love, courage, wonder and humour to achieve what we all yearn for as we strive for excellence in performance.'
-- Ronnie Screwvala, * Entrepreneur, Philanthropist and Author *
'We live in a world fraught with anger, stress, hatred and divisiveness. This spills from our society into our work and personal lives, and nothing in our upbringing has really prepared us to deal with these emotions. This book, using arts theory, which is centuries old, modern psychology and management practice, is a refreshing approach to diffusing these difficult situations and being able to deal with essential emotions that could [affect] our happiness and [keep us from achieving] self-fulfilment. I am sure it will help individuals and organizations.' -- Mallika Sarabhai, * Classical Dancer, Choreographer and Activist *

Über Manjiri Gokhale Joshi

Manjiri Gokhle Joshi is CEO, Global Talent Track (GTT), a company specializing in training and CSR projects, with the mission to make India employable. She has a master's degree in Mega-Project Management from Said Business School, University of Oxford. Prior to this, Manjiri and her husband Abhay Joshi co-founded Elephant Connect, helping students and professionals transform their lives through school and university education and leadership training. In 2016, Manjiri was one of the 12 professionals among 13,000 applicants selected by LinkedIn and Virgin Media to assist Virgin Founder Richard Branson judge, select and mentor entrepreneurs for a UK-wide contest for a 1-million-pound fund across the UK. In 2009, she co-founded Maya CARE, a charity, working with senior citizens. She is a recipient of the British High Commission Chevening Scholarship (2006). She has authored four other books: Inspired, lessons from 23 contemporary inspirational leaders (co-author Dr Ganesh Natarajan), 2006; Crushes, Careers and Cell Phones, Foreword by former Miss Universe Sushmita Sen, 2011; Bosses of the Wild: Lessons from the Corporate Jungle, Foreword by Mr K.V. Kamath, Chairman, ICICI Bank, 2013 and Maya, Foreword by Shabana Azmi, 2016. Among her past assignments are Learning and Development Specialist and Head, Project Management (Primal) at Informa PLC, London; Programme Manager, GlobalLogic, UK; National Management and Head, Corporate Communication, ICICI Lombard, Mumbai; Head, Contact Centre and Head, Human Resources, Zensar BPO; About the Authors 229 Assistant Editor, Dataquest, New Delhi and a reporter with the Indian Express. Manjeet Singh has over decade of project consulting experience with brands such as Zensar Technologies, Marks & Spencer, Amazon, Harvey Nichols, Debenhams and Burberry in London. Founder of Yoviva Ltd, his vision is to help people transform their mindset to play beyond their comfort zone through coaching. Manjeet has a master's degree in business from Pune University and holds an associate coach certification from International Coach Federation. Manjeet started his professional career working in a call centre during his university days, where he was introduced to the world of selling and coaching. Manjeet Singh has over decade of project consulting experience with brands such as Zensar Technologies, Marks & Spencer, Amazon, Harvey Nichols, Debenhams and Burberry in London. Founder of Yoviva Ltd, his vision is to help people transform their mindset to play beyond their comfort zone through coaching. Manjeet has a master's degree in business from Pune University and holds an associate coach certification from International Coach Federation. Manjeet started his professional career working in a call centre during his university days, where he was introduced to the world of selling and coaching. Manjiri Gokhle Joshi is CEO, Global Talent Track (GTT), a company specializing in training and CSR projects, with the mission to make India employable. She has a master's degree in Mega-Project Management from Said Business School, University of Oxford. Prior to this, Manjiri and her husband Abhay Joshi co-founded Elephant Connect, helping students and professionals transform their lives through school and university education and leadership training. In 2016, Manjiri was one of the 12 professionals among 13,000 applicants selected by LinkedIn and Virgin Media to assist Virgin Founder Richard Branson judge, select and mentor entrepreneurs for a UK-wide contest for a 1-million-pound fund across the UK. In 2009, she co-founded Maya CARE, a charity, working with senior citizens. She is a recipient of the British High Commission Chevening Scholarship (2006). She has authored four other books: Inspired, lessons from 23 contemporary inspirational leaders (co-author Dr Ganesh Natarajan), 2006; Crushes, Careers and Cell Phones, Foreword by former Miss Universe Sushmita Sen, 2011; Bosses of the Wild: Lessons from the Corporate Jungle, Foreword by Mr K.V. Kamath, Chairman, ICICI Bank, 2013 and Maya, Foreword by Shabana Azmi, 2016. Among her past assignments are Learning and Development Specialist and Head, Project Management (Primal) at Informa PLC, London; Programme Manager, GlobalLogic, UK; National Management and Head, Corporate Communication, ICICI Lombard, Mumbai; Head, Contact Centre and Head, Human Resources, Zensar BPO; About the Authors 229 Assistant Editor, Dataquest, New Delhi and a reporter with the Indian Express.

Inhaltsverzeichnis

Preface Acknowledgements Three-dimensional Emotion Management (3-DEM) Framework The Triangle of Emotion Management What Is the Outcome You Want to Achieve? Survey Results and Analysis Love The Manifestation of Love and Beauty Analysing Love at the Workplace The Solution Matrix-3-DEM Applied to Love Fear Depicting 'Fear' in the Arts The Science Behind Fear Background The Stakeholders Situation Diagnosis The Solution Matrix Tools/Tips/Worksheets Question Quotient Courage The Manifestation of Courage at the Workplace Analysing Courage at the Workplace Anger Background/Overview Depicting Anger in the Arts The Science Behind Anger The Solution Matrix Tools/Tips/Worksheets Let's Play Question Quotient Laughter Background/Overview The Solution Matrix Benefits of Humour at Work Introducing Humour at the Workplace Disgust The Manifestation of Disgust The Solution Matrix-3-DEM Applied to Disgust Management Science and Disgust Wonder Wonder in the Arts Wonder Explained in Science Why Has This Curiosity Diminished? How Hungry Are You with Curiosity? The Solution Matrix Tools/Tips/Worksheets Question Quotient Sorrow Sorrow in the Arts Sorrow Explained by Science The Solution Matrix Managing Sad Emotions Question Quotient Peace The Manifestation of Peace at the Workplace The Solution Matrix-3-DEM Applied to Peace Conclusion: The Journey Towards the Anti-fragile

Zusätzliche Informationen

GOR009836843
9789352807987
9352807987
The Business of Managing Emotions: A Three-Dimensional Approach Manjiri Gokhale Joshi
Manjiri Gokhale Joshi
Gebraucht - Sehr Gut
Broschiert
SAGE Publications India Pvt Ltd
20180917
256
N/A
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