This essential new companion from the author of the much-praised Spiritual Direction will help anyone in pastoral care master an essential skill: hearing and speaking from a spiritual perspective. A comprehensive and practical handbook, it includes: Part 1: Missional Listening Holy listening to God, ourselves, and our communities Sharpening our awareness of God at work in our own lives Deepening our trust in the Holy Spirit Theological reflection the weaving of scripture, tradition, culture and experience Building relationships that empower Part 2: Spiritual Conversation Respectful engagement Spiritual needs and a Christian response Sharing our own stories and those of Jesus Costly loving