Personnel Practice is widely acclaimed as the definitive introduction to human resource management. It is an invaluable book for students of the CIPD?s Certificate in Personnel Practice and anyone seeking an overview of the subject. Personnel and HR practitioners have a key role to play within organisations, since they are largely responsible for explaining managerial expectations, satisfying employees? needs and dealing with their problems. Key areas covered include:
- the organisational context
- the legal background to personnel practice
- maximising the effectiveness of personnel information systems and computer facilities
- recruitment and selection ? from job analysis and advertising to interviewing and induction
- training and development ? from identification of needs through implementation to evaluation
- performance management
- employee relations ? including discipline and grievance-handling
- personal effectiveness ? assertiveness, negotiating, counselling, time management and communicating.
This text is fully referenced with the latest legislation and research findings. It contains detailed sources of further information, and regular activities to enable readers to develop their competencies in a practical context. Each chapter has a clear overview and concise summary, providing ideal points for revision and reference.