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Part 1 Getting started: basics for beginners; starting and using applications; common application features and techniques; the grand tour (optional); working with files; exploring your network neighbourhood; the information centre; other special features. Part 2 Windows applications and file system: the explorer and information centre in detail; writing tools; painting and drawing tools; other applications and accessories; using object linking and embedding (drag and drop); running DOS and Windows 3.1 applications; organizational tools. Part 3 Special topics: printing; getting connected - using network tools; communications; going mobile - remote computing with Windows; going Hollywood - multimedia sound and video; tips, tricks and shortcuts. Part 4 Customization and management: desktop management tools; network management tools; working with object properties; management support features; securing and protecting the system. Appendices: Chicago architecture; hardware for Chicago; setup tips; printer setup and font configuration; communication protocols; the registry.