Books by Jens P. Flanding, Ph.D.

Jens P. Flanding is an advisor on strategic initiatives and innovation, and a member of the United Nations Change Management Peer Network of the UN Laboratory for Organizational Change and Knowledge. He is United Nations System Staff College faculty for designing and managing organizational change with expertise in practical techniques for digital-era change management. After training as an economist at Royal Holloway College and McGill University, he worked as a management consultant with Deloitte's strategy and operations practice. Dr. Flanding has master's degrees in policy and research and a doctorate in political science from the London School of Economics. Genevieve M. Grabman is an attorney and expert on strategic planning, governance, and risk management. Based in Washington, DC, she has advised public, private, non-profit, and United Nations organizations and helped draft and pass organizational policies and procedures, national laws and regulations, and international treaties. Ms. Grabman holds a master's degree in health policy and management from Johns Hopkins University and earned a Juris Doctor from the Georgetown University Law Center. Ms. Grabman is passionate about using digital-era initiatives and the perspectives of human rights and diversity to achieve good governance and institutional change. Sheila Q. Cox leads transformational change at the intersection of technology and human behavior. After graduating from Harvard, Ms. Cox became a systems engineer at IBM, designing and implementing application software. She earned an MBA at the University of Chicago and worked as a management consultant at BearingPoint. Combining hands-on experience in information systems implementation with an in-depth understanding of organizational, team, and individual behavior, Ms. Cox founded Performance Horizons, a change management firm in Charlotte, NC. For more than 30 years, Ms. Cox has helped management teams successfully adapt to rapid changes within their industry.