Since 1984 Laura Brown has helped business and technical managers deliver systems solutions, and has worked as management consultant and senior technical advisor to Fortune 500 companies. She is president of System Innovations, founded in 1994, a consulting firm specializing in system integration, data warehousing and Internet design. Client companies include Delta Airlines, where she designed Delta?s model management integration strategy; Nationwide Insurance, where she designed and directed development of a Marketing prototype for the direct sales division; and Norrell Services, where she delivered enterprise-level Business Models to define how Norrell?s future processes would be integrated and automated.