Books by Mark Hall

Elmar Kutsch is a Senior Lecturer in Risk Management, Cranfield School of Management. As a passionate skydiver and former project manager, Elmar's interests, both privately and professionally, revolve around the management of volatility, uncertainty, complexity and ambiguity; the unexpected. Mark Hall is a Senior Lecturer in Project and Operations Management at Birmingham University, previously he worked at the University of Bristol and University of Bath. Mark worked in the UK construction industry for several years as both a surveyor and a project manager. Neil Turner is the Course Director of the MSc in Programme and Project Management at Cranfield University. His current research interests are around organisational learning in the context of complex projects and programmes, with a focus on how organisations (don't) learn to improve their project performance. He was previously an Engineering Manager in a large multinational telecommunications firm, and is a Fellow of the Institute of Engineering and Technology.