M. David Dealy is Senior Vice President of Transportation for Burlington Northern Santa Fe Railroad. A nearly 30-year veteran of railroad management, he has served in top-level positions in operations and marketing throughout the industry, as well as serving on the boards of several companies and non-profits, including the National Alzheimer's Association. With Andrew Thomas, he is author of Defining the Really Great Boss (Praeger, 2004) and Change or Die (Praeger, 2005).
Andrew R. Thomas, PhD, is assistant professor of international business and associate director of The Taylor Institute for Direct Marketing at University of Akron. A New York Times bestselling writer, he is author, coauthor, or editor of 15 books including, Direct Marketing in Actionn: Cutting-Edge Strategies for Finding the Best Customers, Supply Chain Security: International Practices and Innovations for Moving Goods Safely, Change or Die!: How to Transform Your Organization from the Inside Out, Managing by Accountability: What Every Leader Needs to Know about Responsibility, Integrity-and Results, Global Manifest Destiny: Growing Your Business in a Borderless Economy, and Aviation Insecurity: The New Challenges of Air Travel.