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Understanding Trust in Organizations Nicole Gillespie (University of Queensland, Australia)

Understanding Trust in Organizations By Nicole Gillespie (University of Queensland, Australia)

Understanding Trust in Organizations by Nicole Gillespie (University of Queensland, Australia)


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Summary

Understanding Trust in Organizations examines trust within organizations from a multilevel perspective, bringing together internationally renowned trust scholars to advance understanding of how trust is affected by both macro and micro forces.

Understanding Trust in Organizations Summary

Understanding Trust in Organizations: A Multilevel Perspective by Nicole Gillespie (University of Queensland, Australia)

  • synthesizes and promotes new scholarly work examining the emergence and embeddedness of multilevel trust within organizations
  • provides a much-needed integration and novel conceptual advances on the dynamic interplay between micro and macro levels that influence trust
  • brings new insights on how trust in groups, networks, and organizations form, and why employees can differ in their trust of leaders and teams

About Nicole Gillespie (University of Queensland, Australia)

Nicole Gillespie is the KPMG Chair in Organizational Trust and a Professor of Management at the University of Queensland, Australia, and an International Research Fellow at the Centre for Corporate Reputation, Oxford University, UK. Her research focuses on the development and repair of trust in organizations and in the context of technological disruption.

C. Ashley Fulmer is an Assistant Professor of Management at the J. Mack Robinson College of Business, Georgia State University, USA. Her research centers on trust dynamics in organizations, affect and emotions in management, and levels of analysis theory and research.

Roy J. Lewicki is the Irving Abramowitz Professor of Management and Human Resources Emeritus at the Ohio State University, USA. He is a leading scholar in the fields of negotiation, conflict management, and trust.

Table of Contents

Part 1. Introduction 1. A Multilevel Perspective on Organizational Trust 2. Trust Conceptualizations Across Levels of Analysis Part 2. Multilevel trust processes and dynamics 3. Divergence in Collective Trust 4. The Relationship Between Trust and Attributions: A Levels of Analysis Perspective 5. Cascading Influences and Contextualized Effects: A Model of Multilevel Control-Trust Dynamics 6. Trust Me or Us? A Multilevel Model of Individual and Team Felt Trust by Supervisors 7. Trust Repair: A Multilevel Framework Part 3: Embedding trust in organizations 8. Network Trust 9. The Tangled Ties of Trust: A Social Network Perspective on Interpersonal Trust 10. Multilevel Theorizing of How Gender Influences Trust and Creativity 11. Multilevel Trust in Uncertain Contexts: ODID You Hear We Have a New VP? 12. Multilevel Trust and HRM 13. Trust Cues in Artificial Intelligence: A Multilevel Case Study in a Service Organization 14. Employee Trust in Organizations Across Cultures: A Multilevel Model Part 4: Conclusion and Way Forward 15. Multilevel Trust: Reflections, Insights, and a Future Research Agenda

Additional information

NLS9781138327597
9781138327597
113832759X
Understanding Trust in Organizations: A Multilevel Perspective by Nicole Gillespie (University of Queensland, Australia)
New
Paperback
Taylor & Francis Ltd
2021-05-12
402
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
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