Fully updated and revised to take account of recent changes in policy, attitudes and world events, this up-to-the-minute guide sets out straightforward procedures, relevant to all types of situation, and demonstrates how simple it is to behave with fairness, courtesy and sensitivity to all. Designed to be practical, realistic and usable in the real world, this book will: help readers to check their own behaviour and attitudes; provide guidance on fair treatment; give valuable information on the most important issues in equal opportunities. Personal action plans are included at the end of every chapter and a new chapter on Equal Opportunities in the workplace is included. This up-to-the minute book also includes a detailed A-Z of laws and agencies promoting equal opportunities.