This study combines theory and practice to produce a pragmatic model of facilitation. It covers such topics as pre-course liaison with learners and sponsors, and explains how to maintain group momentum, how to cope with difficult behaviour, and how to encourage realistic future action. The text represents a no-nonsense approach which tailors faciliation to the demands and realities of everyday practice. It should be beneficial to vocational trainers and others working in the fields of interpersonal skills and personnel management.