Alan Wright has worked professionally in and around IT for more than 10 years. He has provided enterprise-level support in the Detroit, Michigan, area and now focuses on developing training materials for computer users while continuing to provide software and hardware support for small business and residential users. He holds several certifications from CompTIA and Microsoft and enjoys working with technology and teaching others how they can make technology work for them as computers and tablets continue to evolve. Alan has been the technical editor on other books from Que Publishing, including Using Windows 8, and co-authored Windows 8.1 Absolute Beginner's Guide.