Books by Chris Yates

Chris Yates is Chief Learning Officer and Head of People and Organizational Development for Caterpillar Inc. He is also Founder and MD of Ethical Organizational Design. Previously, he was Group Head of Organizational Development for HSBC, and VP for Organizational Capability & Talent at American Express. Chris has also worked at Canon and for the National Health Service in the UK. He specializes in organizational design, leadership development, articulation of competitive culture, and the management of significant change initiatives. He holds a Masters in Occupational and Organizational Psychology and has lived in four continents. Pooja Sachdev worked as a consultant Organizational Development Specialist for the HSBC Group for several years. Previously, she worked at Towers Perrin (now Towers Watson) and at Taylor Nelson Sofres (TNS), and was appointed Senior Policy Officer at the Commission for Racial Equality. She has worked with a wide range of organizations in the public and private sectors, including Channel 4, London Borough of Newham, the Department for Trade and Industry, Novartis and Royal Mail. Pooja specializes in unconscious bias (its impact in decision-making), gender in the workplace, culture (organizational and other), work life balance, employee engagement and wellbeing. She has lived in three countries, and is a qualified counsellor, coach and group moderator. Pooja holds an MSc in Occupational Psychology and is currently working as a consultant in London.