Books by David Hoyle

David Hoyle has over 30 years experience in quality management. He held managerial positions with British Aerospace and Ferranti International. As a management consultant; firstly, with Neville-Clarke Ltd and before forming Transition Support Ltd, as an independent, he guided such companies as General Motors, Civil Aviation Authority and Bell Atlantic through their ISO 9000 programmes. He has delivered quality management and auditor training courses throughout the world and published five books with Butterworth Heinemann on ISO 9000, some of which have been translated into Spanish, Japanese and Mandarin. Since establishing Transition Support he has worked with a number of organizations in applying the process approach to management and written a wide range of supporting publications some of which have been translated by National Standard Bodies. He has worked with the SMMT on their ST 16949 programme and has participated in various committees of the Institute of Quality Assurance and was a member of IQA Council from 1983 to 2000. He is a Chartered Engineer, Fellow of the Institute of Quality Assurance and Member of the Royal Aeronautical Society.