GILBERT W. FAIRHOLM is Emeritus Professor, Graduate Program at Virginia Commonwealth University, Adjunct Associate Professor of Leadership at the University of Richmond, and Visiting Professor at Hampden-Sydney College. In addition to his academic appointments, he has over twenty years of management experience in state and local government. His previous award winning books include Capturing the Heart of Leadership (1997) and Leadership and the Culture of Trust (1994) published by Praeger Publishers.