Books by Jack Phillips

Jack J. Phillips, PhD, is a world-renowned expert on measurement and evaluation and the chairman of the ROI Institute. He provides consulting services for Fortune 500 companies and workshops for major conference providers throughout the world. He is the author of "Accountability in Human Resouce Management," "The Human Resources Scorecard," and "Managing Employee Retention." Patricia Pulliam Phillips, PhD, is an internationally recognized author, consultant, and researcher, a chairman of The Chelsea Group, Inc., and president and CEO of the ROI Institute. She is the author of "The Bottomline on ROI," "Measuring ROI in the Public Sector," and "Retaining Your Best Employees." They both live in Chelsea, Alabama.