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Bill Ransom was a government research scientist working for the Building Research Establishment (BRE), the Department of the Environment and the Colonial Office travelling widely abroad to help resolve problems in construction technology. He retired in 1981 as head of the Building Integrity Division of the BRE and now lives in Devon. James Douglas BSc MRICS MBEng is a Lecturer in Building Surveying at Heriot-Watt University, Edinburgh. He qualified as a chartered building surveyor in 1986 and has over twenty years experience in the public sector, dealing primarily with maintenance and some adaptation work. His main area of professional interest is investigating and diagnosing defects.