Marko Kohtamaki is a Professor of Strategy, and a director of the Strategic Business Development (SBD) research group at the University of Vaasa, Finland, and a visiting professor at Lulea University of Technology, Sweden and University of South-Eastern Norway, USN Business School, Norway.

Tim Baines is Professor of Operations Strategy and Executive Director of the Advanced Services Group at Aston University, UK.

Rodrigo Rabetino is an associate professor of strategy in the School of Management and a researcher in the Strategic Business Development (SBD) research group at the University of Vaasa, Finland.

Ali Ziaee Bigdeli is an Associate Professor of Industrial Service Innovation at The Advanced Services Group at Aston Business School, Aston University, UK.

Christian Kowalkowski is Professor of Industrial Marketing at the Institute of Technology at Linkoeping University in Sweden and Research Fellow at the Department of Marketing and Centre for Relationship Marketing and Service Management (CERS) at Hanken School of Economics in Helsinki, Finland.

Rogelio Oliva is the Bob and Kelly Jordan Professor of Business in the Department of Information and Operations Management at Mays Business School, USA, Adjunct Professor at the Zaragoza Logistics Center, Spain, and Research Affiliate at MIT Center for Transportation & Logistics, USA.

Vinit Parida is a chaired professor at entrepreneurship and innovation at Lulea University of Technology, Sweden, and a visiting professor at University of Vaasa, Finland and University of South-Eastern Norway, USN Business School, Norway.

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