Books by Michael Milano

MICHAEL MILANO is passionate about training design and facilitation, about creating learning events that help people learn while being affirmed in their competence. Since 1986, he has been president of Murphy & Milano, Inc., a training and organization development company in Alexandria, Virginia; he has been designing and facilitating adult learning events since 1971. Among his client are large interantional organizations, such as the United Nations and the World Bank; federal government organizations, including the Department of Commerce and the Library of Congress; companies as well known as W. R. Grace Company and MCI Telecommunications; and not--for--profit groups, ranging from United Way of America to the Gay Mena s Chorus of Washington. In the late 1980s, Michael was invited to design courses in training design and in presentation skills for the Training Specialist Certificate Program at Georgetown University, and he is still teaching both courses. He is a member of the American Society for Training and Development and the Association for Psychological Type. DIANE ULLIUS is principal of Word Tamers, a consulting firm in Arlington, Virginia, that focuses on training and coaching in writing and speaking. Her clients range from Time--Life Inc. and the National Institutes of Health to the Sexual Minority Youth Assistance League. She is also an adjunct professor at Georgetown University. She has previously been published in Training & Development, The Editorial Eye, and The Bookwoman. She is a member of the Washington, D.C., chapter of the American Society for Training and Development and since 1990 has been a national board member of WNBA, the Womena s National Book Association. Diane believes that words are power----that you can take charge of your words and make them do what you want them to do.