Books by Steve Diller

Steve Diller has more than 20 years of strategy and marketing consulting experience. He leads Cheskin's Experience Design Studio and also drives Cheskin's innovation practice. Diller's impressive roster of clients includes the Washington Post, Hewlett-Packard, Microsoft, LG and Weight Watchers. He has contributed to numerous books, including The Human-Computer Interaction Handbook, The Principles of Trust, and Newspaper Brand Development and has produced and directed several feature films.

Nathan Shedroff is one of the pioneers of experience design, which has been the focus of his speaking and teaching engagements, his writing, and his professional projects. Part designer, part entrepreneur, he provides strategic thinking and design consultation to companies seeking to provide their customers better experiences in a variety of media, including print, digital, online, and product design. He was twice nominated for a Chrysler Innovation in Design Award, as well as for a National Design Award. Nathan is the program chair of California College of the Art's groundbreaking MBA in Design Strategy. He is also the author of Experience Design I (New Riders).

Darrel Rhea is CEO of the innovation consulting firm, Cheskin and is considered to be one of the world's most influential strategic design consultants. In addition to his work in executive coaching and training for international organizations, over the past 25 years his leverage of research for user-based design has influenced thousands of products, services and brands for the world's leading companies. A frequent keynote speaker to business audiences around the globe, he is a leading advocate for customer-led innovation, design research, and design management practices. Rhea was featured in Malcolm Gladwell's Blink, and won the Jay Doblin Design Award for his contributions to experience design.