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Winning Score Mark Graham Brown

Winning Score By Mark Graham Brown

Winning Score by Mark Graham Brown

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Winning Score Summary

Winning Score: How to Design and Implement Organizational Scorecards by Mark Graham Brown

Now in Paperback!

Highlighted with valuable tips and Brown's firsthand experiences, Winning Score is an excellent tool for constructing a performance measurement system. It explains how to lay the foundation for the balanced scorecard by developing operational and strategic plans. Winning Score explains how to:

  • Identify strengths, weaknesses, opportunities, and threats.
  • Design data collection strategies.
  • Link the scorecard to other systems in an organization.
  • Develop a performance index.
  • Avoid the top 10 measurement mistakes.

    • In addition, case studies of actual scorecard implementation in different sectors, such as manufacturing, service, support, and government are included.

    Click here for the introductory chapter

    A 296 minute abridged version of this book is also available on 4 compact discs or 4 audio cassettes from Productivity Press.

    Winning Score Reviews

    [In Winning Score], Brown suggests new ways business managers can use scoring systems to help them achieve long term goals. Observing that many companies still spend time constructing elaborate scoring systems that are not used for making changes in the company's operation, he argues that a better approach would be for companies to measure what matters, rather than collecting data that offers no insight into the company's long term strategy.
    Review

    Table of Contents

    1. Introduction

      PART 1: DEVELOPING OPERATIONAL METRICS AND PLANS

    2. Mission: Figuring Out Who You Are
    3. Values: Defining What You Stand For
    4. Metrics: Selecting the Right Operational Performance Measures
    5. Targets: Setting Goals and Objectives to Track Progress

      PART 2: DEVELOPING STRATEGIC METRICS AND PLANS

    6. Gauges: Developing a Performance Index
    7. Vision: Deciding What You Want to Become
    8. Situation Analysis: Identifying Strengths, Weaknesses, Opportunities, and Threats
    9. Key Success Factors: Defining How You Will Achieve Your Vision and Beat Competitors
    10. Strategic Metrics: Identifying Measures Linked to Your Vision and Key Success Factors
    11. Strategies: Developing Actions, Projects, and Initiatives to Reach Your Targets

      PART 3: IMPLEMENTING THE SCORECARD

    12. Instrumentation: Designing Data-Collection Strategies
    13. Dashboard Design: Systems for Communicating Performance Data
    14. Integration: Linking Your Scorecard to Other Organizational Systems
    15. Planning: Developing a Project Plan for a Balanced Scorecard Initiative

      Appendices: Balanced Scorecard Case Studies

      A. Manufacturing Organization
      B. Service Organization
      C. Support Organization
      D. Government Organization

      REFERENCES

    Additional information

    CIN1563272237VG
    9781563272233
    1563272237
    Winning Score: How to Design and Implement Organizational Scorecards by Mark Graham Brown
    Mark Graham Brown
    Used - Very Good
    Paperback
    Taylor & Francis Inc
    20070103
    336
    N/A
    Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
    This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

    Customer Reviews - Winning Score