This book is a new, updated edition of the indispensable class text for use by both non-IT specialists and IT teachers. It covers all the IT skills needed to achieve the Key Skills Certificate in Information Technology at Levels 2 and 3, and explains exactly how the student can build a portfolio of evidence to achieve the qualification. It will be a useful text for students doing project work for GCSE Information Technology. It covers techniques in Windows, Word, Excel, Access, PowerPoint, Internet Explorer, Publisher. It covers topics in the use of IT as required by the Key Skills Specifications. It demonstrates how to gather evidence and build a portfolio to gain the Key Skills qualification. It contains advice and examples of activities to demonstrate IT key skill competences. Sample exam questions are included to give students practice for the externally set test. Each chapter is cross-referenced to the relevant key skill specification.Answers to questions, OHP masters, sample forms and sample portfolio evidence can be downloaded from the publisher's website .