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Marketing for Hospitality and Tourism Philip T. Kotler

Marketing for Hospitality and Tourism By Philip T. Kotler

Marketing for Hospitality and Tourism by Philip T. Kotler


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Marketing for Hospitality and Tourism Summary

Marketing for Hospitality and Tourism by Philip T. Kotler

Marketing for Hospitality and Tourism, 6e is the definitive source for hospitality marketing courses. Taking an integrative approach, this highly visual, four-color book discusses hospitality marketing from a team perspective, examining each hospitality department and its role in the marketing mechanism. These best-selling authors are known as leading marketing educators and their book, a global phenomenon, is the most frequent adoption for the course. Developed with extensive student and professor reviews, this edition includes new coverage of social media, discussion of current industry trends, and hands-on application assignments.

Table of Contents

PART I: UNDERSTANDING THE HOSPITALITY AND TOURISM MARKETING PROCESS

1. Introduction: Marketing for Hospitality and Tourism

2. Service Characteristics of hospitality and Tourism Marketing

3. The Role of Marketing in Strategic Planning

PART II: DEVELOPING HOSPITALITY AND TOURISM MARKETING OPPORTUNITIES AND STRATEGIES

4. The Marketing Environment

5. Marketing Information Systems and Marketing Research

6. Consumer markets and Consumer Buying Behavior

7. Organizational Buyer Behavior of Group Market

8. Market Segmentation, Targeting, and Positioning

PART III: DEVELOPING THE HOSPITALITY AND TOURISM MAKRETING MIX

9. Designing and Managing Products

10. Internal marketing

11. Pricing Products: Pricing Considerations, Approaches, and Strategy

12. Distribution Channels

13. Promoting Products: Communication and Promotion Policy and Advertising

14. Promoting Products: Public Relations and Sales Promotion

15. Professional Sales

16. Direct and Online Marketing: Building Customer Relationships

PART IV: MANAGING HOSPITALITY AND TOURISM MARKETING

17. Destination Marketing

18. Next Year's Marketing Plan

Additional information

CIN0132784025VG
9780132784023
0132784025
Marketing for Hospitality and Tourism by Philip T. Kotler
Used - Very Good
Hardback
Pearson Education (US)
20130402
704
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Marketing for Hospitality and Tourism