Written by nationally recognized columnist and speaker Richard "Mr. Modem" Sherman, this book follows on the heels of his best-selling Mr. Modem's Internet Guide for Seniors. This is a book for all ages, set in an easy-to-read, jargon-free Q&A format. Ask Mr. Modem answers frequently asked questions on topics such as the Internet, PCs and other hardware issues, software, and operating systems. Sherman draws from his successful "Ask Mr. Modem" column, which reaches over 3.5 million households monthly.