Livres par J.M. Juran

Dr. Joseph M. Juran helped to invent the modern discipline of quality. His books and videos on quality have been read and viewed by millions of people and have been translated into 17 languages. He is the editor of Juran's Quality Handbook, now in its fifth edition, the "bible" of the quality profession since 1951. He is the founder of the Juran Institute to create new tools and techniques for promulgating his ideas.