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Business Services, Partnering and Outsourcing Contracts: Amanda Lewis

Business Services, Partnering and Outsourcing Contracts: von Amanda Lewis

Business Services, Partnering and Outsourcing Contracts: Amanda Lewis

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Zusammenfassung

A complete guide to the process, management and regulation of business services, partnering and outsourcing, including IT, business process, facilities management, and knowledge process outsourcing. It covers every stage in depth, with extensive tables and checklists, and includes chapters dealing with specific sectors and other major jurisdictions.

Business Services, Partnering and Outsourcing Contracts: Zusammenfassung

Business Services, Partnering and Outsourcing Contracts:: A Practical Guide Amanda Lewis

This title is a complete practical guide to the process, management and regulation of outsourcing, including IT, business process, facilities management, legal process and knowledge process outsourcing. It covers every stage in depth and includes tables with detailed information and checklists. The book also includes chapters dealing with specific sectors such as local government and financial services, and covers other major jurisdictions..

Inhaltsverzeichnis

Introduction # defining successful outsourcing; preparation by the customer; A competitive procurement process; Selecting a preferred supplier; The project plan; Preparation by the supplier; The service description; Control over how the services are provided; Service levels or key performance indicators; Governance; Dealing with disputes; Customer dependencies; Equipment; Software and intellectual property rights; Property aspects; Treatment of assets during term; Different supplier models; The charging regime; Service credit and service bonuses; Ensuring competitive charges; Transformationaland developmental outsourcing; Change management; Term and termination rights; The termination decision; Implications of termination; Insolvency issues; People issues; Pension issues; Competition issues; Liability and risk; Limitations of liability; Confidentiality, data protection and security; Financial services sector; Public procurement; Private Finance Initiative; Other public guidance; Utilities sector; Offshore and near-shore outsourcing; India; China; Germany; Spain; France; Netherlands; Italy; Sweden; Switzerland; Ireland; USA; Conclusion.

Zusätzliche Informationen

GOR010524963
9780414024335
0414024338
Business Services, Partnering and Outsourcing Contracts:: A Practical Guide Amanda Lewis
Amanda Lewis
Gebraucht - Sehr Gut
Broschiert
Sweet & Maxwell Ltd
20121214
N/A
Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.
Dies ist ein gebrauchtes Buch. Es wurde schon einmal gelesen und weist von der früheren Nutzung Gebrauchsspuren auf. Wir gehen davon aus, dass es im Großen und Ganzen in einem sehr guten Zustand ist. Sollten Sie jedoch nicht vollständig zufrieden sein, setzen Sie sich bitte mit uns in Verbindung.