"People are our greatest assets" - but can you prove it? This work sets out to help you answer that question. We have already moved into a completely new era. The intellectual capital of organizations is far more important than the traditional balance sheet sums. It is value that matters. And it is only people who deliver and create value for the stakeholders of any organization, private or public. Despite this knowledge, we still live in an accountancy world which looks back to the last century for its definitions of assets, liabilities and capital. And what we can't measure, we can't manage. This work should help you select those measures that are strategically important, using the principle of "cause and effect chains". Full of practical examples showing how value-based thinking is transferred into human resource processes and systems, learning and knowledge management, and mergers and acquisitions.