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Managing Business Improvement and Quality Barrie G. Dale (University of Manchester, UK)

Managing Business Improvement and Quality von Barrie G. Dale (University of Manchester, UK)

Managing Business Improvement and Quality Barrie G. Dale (University of Manchester, UK)


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Zusammenfassung

* Provides students and managers with a complete overview of all the business. * Improvement techniques presently used internationally. * Based on widespread research involving the collaboration of 18 organisations on 31 manufacturing sites in the UK, US and Europe.

Managing Business Improvement and Quality Zusammenfassung

Managing Business Improvement and Quality: Implementing Key Tools and Techniques Barrie G. Dale (University of Manchester, UK)

Any management team interested in making best use of tools and techniques would benefit from studying the contents of this book. A conscious effort has been made to produce the text in language which is free from jargon.

Über Barrie G. Dale (University of Manchester, UK)

Barrie G. Dale is United Utilities Professor of Total Quality Management and Director of the UMIST Quality Management Centre, Manchester.

Ruth McQuarter is a Research Associate and Honorary Lecturer at the Manchester School of Management.

Inhaltsverzeichnis

Preface.

1. The Role of Tools and Techniques in Total Quality Management.

2. Tools and Techniques: An Introduction.

3. Difficulties Encountered in the Use of Tools and Techniques.

4. Key Influences on the Use of Quality Management Tools and Techniques.

5. Implications for Education and Training.

6. An Overview of Common Tools.

7. An Overview of Common Techniques.

8. Tools and Techniques: An Assessment Methodology.

References.

Index.

Zusätzliche Informationen

GOR004817816
9780631207887
0631207880
Managing Business Improvement and Quality: Implementing Key Tools and Techniques Barrie G. Dale (University of Manchester, UK)
Gebraucht - Sehr Gut
Broschiert
John Wiley and Sons Ltd
1998-01-12
204
N/A
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