Name: Communication Skills in Health and Social Care von Bernard Moss
SKU: 9781473912762
Price: 8.50 CHF
Availability: InStock

Communication Skills in Health and Social Care Zusammenfassung

Communication Skills in Health and Social Care Bernard Moss

Communication is an essential part of everyday life. Whether you realise it or not, you, and everyone around you, are continually sending out messages to other people. From the way you chose to dress, to the gestures you make; from the style and choice of language you use, to the company you keep, you are all the time giving out messages for others to interpret. Sometimes you are heard clearly. Sometimes you are misunderstood. But when communicating with vulnerable people in a health and social care setting being misunderstood really isn't an option.

Presented in a unique and easy-to-use dictionary format, this practical guide will help your students understand and apply the principles of effective communication. From the 'how to', through to practicalities, challenges and honing existing skills, this book will ensure they have the confidence and knowledge to communicate skillfully and successfully in many different contexts and settings.

This book is essential reading for anyone working in the helping professions for whom good communication skills are an essential part of their role.

Communication Skills in Health and Social Care Bewertungen

I wish I had had this book available to me when I was a practitioner.

-- Neil Thompson
This very welcome revised edition now enables those learning and teaching communication skills in the 'people professions' to rise to the challenges of contemporary practice. The author's experience and scholarship are evident throughout, as is his commitment to the clear value base that must underpin professional communication in health and social care. The text is a key reference point and companion for new and experienced practitioners alike.
-- Suzy Braye, Emerita Professor of Social Work
This book captures the complexity of the communication skills required when you are working with people in the health and social care field. The book adopts a dictionary style format and is therefore easy to navigate around and information is accessible. The reader is provided with a foundation and introduction into the various principles, which may affect and influence us when we are communicating. It is extremely beneficial that communication is presented to the reader in the widest sense. -- Julie Tracey

Über Bernard Moss

Bernard Moss was Emeritus Professor of Social Work Education and Spirituality at Staffordshire University. He was responsible for teaching communication skills to social work students for over a decade. His highly interactive and experiential approach to teaching gave students an opportunity to take responsibility for their own learning and development as trainee practitioners. His teaching excellence was recognised by the Higher Education Academy UK, who in 2004 awarded him a National Teaching Fellowship, in 2007 a Senior Fellowship, and in 2013 Principal Fellowship status. He was part of the working group established by the Social Care Institute for Excellence to prepare a report on the literature on communication skills for social work, and also produced a DVD on the use of large-group role play in higher education. He was one of only three UK university teachers to be invited to contribute a chapter to the prestigious international publication Inspiring Academics: Learning with the World's Great University Teachers, published in 2011 by the Open University Press. He published widely on the theme of spirituality, for which he was awarded a PhD by Staffordshire University in 2011. His book on Spirituality and Social Work, co-authored with Professor Margaret Holloway in 2010, has been widely acclaimed. In 2016 he co-authored with Dr Jan Sellers an international book on the use of labyrinths in Higher Education ( Learning with the Labyrinth: Creating Reflective Space in Higher Education. Palgrave) and the contribution that labyrinth walks can make to enrich the learning and teaching process for students and staff, as well as enhancing their general well-being.

Inhaltsverzeichnis

Introduction Acceptance Active Listening Advising Advocacy Anti-discriminatory Practice Assertiveness Assessment Barrier Gestures Breaking Bad News Chairing Meetings Challenging Complaints Confidentiality Conflict Management Counselling Court Room Skills Ecomaps Emotional Intelligence (EI) Empathy Empowerment, Resilience and a Strengths Perspective Endings Establishing a Professional Relationship Feedback - Giving and Receiving Genograms Getting Unstuck Group Work Information & Communication Technology (ICT) and Health Informatics and Communication in Social Media Interpreters Interprofessional Collaboration Interviewing Children Learning Difficulties Loss Mediation Skills Motivational Interviewing Non-verbal Communication Reflective Practice Professional Capabilities Framework (PCF) Religion Spirituality Supervision Talks and Presentations Telephone Skills Time Management Whistle Blowing Wrong Messages

Zusätzliche Informationen

Sku

GOR008807041

ISBN 13

9781473912762

ISBN 10

1473912768

Titel

Communication Skills in Health and Social Care Bernard Moss

Autor

Bernard Moss

Zustand

Gebraucht - Sehr Gut

Bindung

Broschiert

Verlag

SAGE Publications Ltd

Datum

20150330

Anzahl der Seiten

248

Preise

N/A

Begleitschreiben

Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.

Hinweis

Dies ist ein gebrauchtes Buch. Es wurde schon einmal gelesen und weist von der früheren Nutzung Gebrauchsspuren auf. Wir gehen davon aus, dass es im Großen und Ganzen in einem sehr guten Zustand ist. Sollten Sie jedoch nicht vollständig zufrieden sein, setzen Sie sich bitte mit uns in Verbindung.