This book is an ideal way to prepare for the ICT Functional Skills tests - it covers the Entry Level 3, Level 1 and Level 2 qualifications for every exam board. Each topic is clearly explained, from Email and the Internet to Spreadsheets, Graphs and Databases. There are notes, examples, tips and practice questions throughout the book, with supporting software task files available free from the CGP website. There's also a section of exam practice tasks to help you prepare for the real thing, with answers to every question included at the back of the book.