Polish up on the art of becoming a true lady!

Are you...

• Planning to visit a friend or family but don't want to outstay your welcome?
• Going shopping on a budget but need to improve your negotiating techniques?
• Attending a formal event and would like to find the perfect ice-breaker?

Bursting with witty, practical advice on the ins and outs of etiquette, from how one should dress for a formal occasion to what behaviour one should adopt while travelling abroad, this guide will help every modern woman to deport herself with poise and confidence.