Part 1 Core contexts - change and diversity: reinventing and restructuring - towards a "new policing order", Frank Leishman et al; the changing criminal justice context, Tom Williamson; managing change, Stephen P. Savage and Sarah Charman; policing diversity - the impact of the public-private complex in policing, Les Johnston. Part 2 Core functions - old dilemmas, new directions?: crime at the core?, Barry Loveday; policing, crime prevention and partnerships, Daniel Gilling; public order policing - citizenship and moral ambiguity, P.A.J. Waddington; violent encounters - force and deadly force in British policing; investigative interviewing, Julie Cherryman and Ray Bull; doctoring in the police environment, Kathleen Kelly et al. Part 3 Core processes - facing the future: police research - some critical issues, Jennifer Brown; equal opportunities and the future of policing, Sandra Walklate; quality of service - politics or paradigm shift?, Ian Waters; managing the future - a chief constable's view, A.J.P. Butler; policing a postmodern society, Robert Reiner.