Part 1 Basic concepts of IT: introduction - input-process-output, characteristics of computers, different types of computer, tutorial; basic concepts of IT - hardware, software, user interfaces, multimedia, basic units of stored data, tutorial; hardware - basic organization of a computer, central processing unit (CPU), memory input devices, output devices, backing stores (secondary storage), performance, new trends in computers, tutorial; information network services - what is data communication?, networks, modems, communication links, basic methods of data transmission, communication protocols, data communication services, the work of networking, the Internet, tutorial; applications and use of computers - computer applications in day-to-day life, commercial applications, industrial applications, educational applications, tutorial; security, copyright and law - software piracy, copyright law, system security, computer viruses, the UK Data Protection Act, 1998, tutorial; IT and society - information society, information superhighway, year 2000 implications, electronic commerce, changing employment patterns, ergonomics, computers and privacy, computers and crime, tutorial. Part 2 Using computers and managing files: operating systems; the Windows desktop; exploring your computer; starting and closing programs; managing files and folders; formatting a diskette; shutting down your computer; printing; working with frequently used files; personalizing your desktop display; customizing the start menu and taskbar; using a mouse; using Help in Windows; keyboard shortcuts; tutorials.
