The Top 25 most useful and most popular management models taken from the bestselling Key... series.

Gerben van de Berg is a management consultant at Berenschot. He is a co-author of the book Excellence = optimization and innovation and (co)author of several articles on strategic management.

About the authors Publisher's acknowledgements Introduction How to use this book Top 10 do's and don'ts of using management models Part 1: Strategy 1. Ansoff's matrix and product market grid 2. Strategic dialogue 3. Business model canvas 4. SWOT analysis Part 2: Organisation and governance 5. Balanced scorecard 6. Benchmarking 7. The value chain Part 3: Finance 8. Activity-based costing 9. Discounted cash flow (DCF) and net present value (NPV) Part 4: Marketing and sales 10. 4Ps of marketing (Kotler) 11. Customer journey mapping 12. Stakeholder management Part 5: Operations 13. Kaizen /Gemba 14. Root cause analysis/Pareto analysis 15. Six sigma Part 6: Innovation 16. Disruptive innovation 17. Innovation circle 18. Stage-Gate model Part 7: Change management 19. Eight phases of change (Kotter) 20. Team roles (Belbin) 21. The Deming Cycle: plan-do-check-act Part 8: Leadership and management 22. Competing values 23. Core quadrants 24. Cultural dimensions (Hofstede) 25. Seven habits of highly effective people (Covey) Ten useful books to read next Glossary of terms Index