Communicating effectively on paper is an essential skill for today's business or professional person. Good report-writing is a highly effective means of achieving a wide range of objectives, for example in managing an organization, dealing with staffing, sales and marketing, production, computer operations, financial planning and reporting, feasibility studies and business innovation. This handbook provides a step-by-step framework for every individual seeking to strengthen their armoury of communication skills, whether dealing with professional colleagues, customers, clients, suppliers or junior or senior staff.