This is a practical guide to help young people improve their behaviour. Designed to help all those who work and/or live with young people who have difficulties with their behaviours and relationships with others, this book is a practical guide to help young people become more aware of their behaviour and its effect on other people. Focusing on mediation (including communication, the unblocking of channels, the breaking down of barriers, the righting of wrongs, making amends, and restorative justice), the book includes: dialogues used by a neutral person to highlight difficulties and possible changes in behaviour; cartoons and other visual techniques that can be used to present alternative ways to discuss problems; examples of social stories covering personal stuff, daily routines, home life, social skills, homework, work and playtime, PE and games, as well as a guide to writing your own social stories; and, Powerpoint presentation for staff, parents and carers.