Following its best selling first edition this book explores the principles of total quality in education and explains how to implement them. Packed with case studies showing quality in action, this practical book enables your school to reap the benefits of a total quality approach. Managing Quality in Schools includes: guidance on developing a strategy for implementation how to apply Total Quality Management to schools case studies of quality in action in schools references to new developments in inspection and self-management discussion on new approaches to the theory and practice. This invaluable handbook will be welcomed by head teachers, deputy head teachers and all those concerned with quality in education, school improvement and school effectiveness.