A nursing communication manual. Its practical approach and abundant use of examples and exercises on communication skills and techniques are designed to help the reader first understand basic concepts of therapeutic considerations and then apply them in different clinical situations with clients and colleagues. This fourth edition includes two new chapters on communication technology and cultural communication. There is increased content throughout on important topics such as communicating with the family, groups, children and the elderly, and victims of abuse. Communication with the interdisciplinary health care team is also stressed.