Almost everyone in all types of organisation - business, professional, governmental, academic - has to make the critical leap to managing people for the first time. In todays fast-paced business world, companies often don't have time to give new managers the training and guidance they need. Written specifically for those faced with the daunting task of changing from following instructions to giving them for the first time, Julie Lewthwaite gives you all the tools and iinsights that you'll need to successfully navigate the next stage of your career. By focussing on techniques to manage the relationship between employer and employee you will learn how to get the best from your team and succeed in your new role. This is the ultimate guide to ease you into your first management position and get your leadership career off to a flying start. This book has been widely adopted in businesses and in particular the public sector. It is full of assessment exercises and checklists so you can track your progress. This is a fully updated version of a highly successful title by the author of the best-selling Everything You Need for an NVQ in Management.