The latest book from Cengage Learning on Hairdressing: The Foundations

PART 1 GENERIC SALON SKILLS 1- G20- Make sure your own action reduce risks to health & safety 2-G8- Develop and maintain your effectiveness at work 3-G17- Give clients a positive impression of yourself and your organisation 4-G4- Fulfil salon reception duties PART 2 CUSTOMER CENTRED SERVICE 5-G7- Advise and consult with clients 6-G18- Promote additional products or services to clients PART 3 HAIRDRESSING TECHNICAL SERVICES 7-GH8- Shampoo, condition and treat the hair and scalp 8-GH10 - Style and finish hair 9-GB5- Dry and finish men's hair 10-GH11 and G13 - Set and dress hair 11- GH15- Attach hair to enhance a style 12-GH12 - Cut hair using basic techniques 13-GB3- Cut hair using basic barbering techniques 14-GB4- Cut facial hair to shape using basic techniques 15-AH21- Create basic patterns in hair 16-GH9 and GB2- Change hair colour 17-GH14- Perm and Neutralise hair