Effective planning is a key element for success in training and development. This practical guide shows that if the planning process is approached correctly, the chances of training hitting home and achieving the right results are vastly improved. Detailing all the steps needed in the planning and design process to prepare a training and development programme, the book's emphasis is on direct training practices. As the author demonstrates, the same techniques can be readily applied more widely to such approaches as open learning, interactive video and computer-based training programmes and Internet training programmes.