Self-Directed Work Teams shows employees from diverse areas of a company how to work together efficiently so the organization can compete more effectively. It includes case histories from TRW, Cummins Engine, General Electric, Blue Cross of Ohio, Hughes Tool and many others. It provides: a practical why, what and how for understanding and implementing this revolutionary new service and manufacturing concept; the means for motivating line employees and improving job performance; a blueprint for increasing employee productivity; and a method that reduces the need for lawyers of corporate bureaucracy.