Foreword xi
Preface xiii
About the Author xvii
Acknowledgements xviii
1 Key features and benefits 1
1.1 Why successful projects need value and risk management 1
1.2 Delivering success 1
1.3 Summary 7
2 Principles of value management 9
2.1 Essential attributes 10
2.2 A brief history 11
2.3 Language 13
2.4 Concepts 13
2.5 The family 15
2.6 Value management through the project cycle 17
2.7 The generic process 19
2.8 Value or cost - balancing benefits and investment 22
2.9 The value of time 25
2.10 Quality 26
2.11 Measuring value 29
3 Principles of risk management 33
3.1 Essential attributes 34
3.2 Evolution 35
3.3 Language 37
3.4 Concepts 37
3.5 The family 40
3.6 Risk management cycle 41
3.7 A generic risk management process 41
3.8 Risk to quality 43
3.9 Measuring risk 44
3.10 Contingency management 49
3.11 Time risk 49
4 An integrated approach to value and risk management 52
4.1 Why integrate? 53
4.2 The integrated process 57
4.3 Timing 58
4.4 Project stages and study types 61
4.5 Understanding the client's business 66
4.6 Programmes of projects 69
4.7 Project launch studies 70
4.8 Summary of value and risk study types 72
4.9 Critical success factors 76
4.10 A framework for introducing value and risk management into an organisation 77
4.11 Embedding value and risk management in an organisation 81
4.12 Drawing on experience 83
4.13 Selecting the appropriate level of activity 86
5 People 88
5.1 The people and their roles 89
5.2 Collaboration versus confrontation 89
5.3 Stakeholder analysis and management 91
5.4 Team building 92
5.5 Partnering 92
5.6 Communications 95
5.7 The supply chain 97
5.8 Selecting the study team 100
5.9 The study leader 103
5.10 Styles of leadership 105
5.11 A study structure based on logic 105
5.12 Overcoming difficulties 107
5.13 Using conflict to advantage 110
5.14 Gaining consensus 111
5.15 Developing value and risk culture 112
5.16 Language 114
6 Concepts, standards and qualifications 117
6.1 Understanding value and risk 118
6.2 Understanding value 119
6.3 Understanding risk 140
6.4 Training and certification systems 150
7 Learning from others 154
7.1 Practice in other sectors 154
7.2 A value and risk approach to project development 155
7.3 Soft value management 161
7.4 Value management in manufacturing 164
7.5 Value management for public services 168
7.6 Risk and enterprise 174
7.7 The impact of partnering on value and risk 183
7.8 Just how mature are your organisation's processes? 188
8 Study types 193
8.1 Types of study 194
8.2 Value management studies 194
8.3 Risk management studies 218
8.4 Combining value and risk reviews 226
8.5 Project reviews 227
8.6 European practice 230
8.7 The project cycle 230
8.8 Building on experience 231
9 Techniques for value and risk 234
9.1 The need for techniques 235
9.2 Preparation before a study 235
9.3 Invitation to participate 244
9.4 The workshop 245
9.5 Recording 250
9.6 The wrap-up meeting 250
9.7 Reporting 251
9.8 Reviewing progress 252
9.9 Whole-life costing 254
9.10 Stakeholder analysis 259
9.11 Partnering 263
9.12 Mind mapping 269
9.13 The Delphi technique 269
10 Value management techniques 271
10.1 Value management techniques 271
10.2 Function analysis 272
10.3 Function analysis system technique 274
10.4 Cost/worth 282
10.5 Multifunctionality 284
10.6 SMART methodology 285
10.7 Value drivers 287
10.8 Value profiling (or value benchmarking) 291
10.9 Option selection 292
10.10 Weighting techniques 293
10.11 Generating ideas for adding value (creative techniques) 295
10.12 Selecting the best ideas (evaluation) 300
10.13 Developing implementation proposals 305
10.14 Scenarios 306
10.15 Target costing 307
10.16 Function performance specification 308
11 Risk management techniques 311
11.1 Risk management techniques 311
11.2 Risk analysis and management 311
11.3 Identifying risks 314
11.4 Assessing risk 319
11.5 Managing risk 326
11.6 Optimism bias 335
11.7 Construction, design and management regulations 338
11.8 Risk breakdown structures 338
11.9 Failure modes and effects analysis 340
11.10 Hazard and operational studies (HAZOP) 341
12 Toolbox - checklists, forms and tables 343
12.1 Toolbox - summary 343
12.2 Briefing checklist 343
12.3 Information checklist 344
12.4 Study toolkit 345
12.5 Workshop invitation 346
12.6 Recording information generated during the workshop 346
12.7 Reports 348
12.8 Value management categories/prompt list 349
12.9 Risk identification prompt list 351
12.10 Value profiling proforma 354
12.11 Option evaluation matrix 355
12.12 Weighting tool 355
12.13 Paired comparison proforma 355
12.14 Proforma for whole-life cost estimating 356
12.15 Scenario building form 357
12.16 Whole-life cost checklist 357
12.17 HAZOP analysis sheet 357
12.18 Room layouts 358
Appendix A: Bibliography 362
Appendix B: Glossary 365
Index 376
