"The Oliver Wight Class: A Checklist for Business Excellence" is written by some of the leading business improvement specialists who educate, coach and mentor people to lead and sustain change on the journey to business excellence and outstanding business performance. This work covers: Managing the Strategic Planning Process; Managing and Leading People; Driving Business Improvement; Integrated Business Management; Managing Products and Services; Managing Demand; Managing the Supply Chain; Managing Internal Supply; and, Managing External Sourcing.