Interviews are now so widespread that it is difficult to think of a single profession where they are not used. As such, the ability to conduct interviews effectively is considered essential in any professional's repertoire of skills. By taking a comprehensive look at the entire range of interview situations, Robert Edenborough reveals how the process of interviewing has developed. He then goes on to give practical advice on its use in various contexts, such as recruitment, selection, performance management, counselling and conducting surveys. Updated to take account of the latest developments, this new edition of Effective Interviewing provides detailed coverage of the methods and techniques currently in practice and speculates on the future of interviewing. Drawing on his extensive experience, the author presents the reader with valuable understanding and advice, such as how to: select the best interviewing methods; develop and apply appropriate techniques for a particular use; link interviewing with other professional methods such as psychometrics, questionnaire surveys or assessment centres; appreciate the effectiveness and application of interviewing skills and techniques. For employers, personnel and human resource professionals, and anyone whose job involves interviewing, Effective Interviewing should provide a helpful view of interviewing practices and phenomena.