In this honest, inside look at one of the world's most inspiring corporate success stories, bestselling business author Robert Slater reveals how Gerstner stressed service, catapulted IBM into the Internet revolution, and restored IBM's mantle of leadership. Starting each chapter with a success maxim -- as in his bestselling Jack Welch and the GE Way -- Slater provides nothing less than the roadmap for achieving success in today's turbulent corporate world.