Utilizing Jung's model of personality, this book illustrates the basic differences in the ways people read and respond to the same situations. Applying the 16 Myers Briggs Type Indicator personality types to everyday situations, the text shows how our personality preferences produce interpersonal blind spots that lead to misunderstandings. It then offers practical tips for communicating more effectively with others. The text demonstrates how to recognize and value differences without letting them get in the way of relationships. Thus enabling readers to look at, understand and improve the way they communicate and relate to colleagues.